Crumps Barn Studio
Privacy and Cookies

Privacy and Cookies

Your privacy is important.

When you shop with us or contact us via email, we will hold your details on our email system. We do not share any information with any third party. We use the information you give us through the course of your correspondence with us to help us to offer the best publishing service. And that is it. Once you have concluded your correspondence with us, you are fully within your rights to ask us to remove your email address and other personal details from our system and we will not contact you on it again. Just get in touch.

This site uses cookies.

Cookies are small text files that are placed on your machine to help the site work more efficiently and in the majority of cases they are perfectly harmless. Cookies are used on this website to retain your user preferences. They are also used to temporarily store your order details when you make an online purchase and to provide anonymous tracking data so that the website can continue to be developed and enhanced. They are not intended to impinge on your right to privacy.

You may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Returns

If you are not happy with your purchase, please return it to us in its original condition for a refund. We are sorry but we will not be able to refund books which have been returned to us with signs of having been read. If you believe the produce we have sent you is faulty, please get in touch. This does not affect your statutory rights.

Terms and conditions of using our shopping system

Payment is via BACS or cheque. Your items will be dispatched once your payment has cleared in our account. As part of the ordering process you will be automatically emailed with a copy of our banking details. We are unable to take card payments, sorry. If you would like to pay by card, we recommend buying through Amazon or your local bookshop.

When you make your purchase through our online shop, you will be asked to provide your address and contact details. We take your confidentiality very seriously. We do not sell or give contact details to third party organisations.

Delivery

Delivery within the UK is via Royal Mail for individual items and UPS for larger packages. Please ensure that you have provided your full contact details.